Question 1

Do you have eco-friendly and sustainable lighting options?

Accepted Answer

Yes, our lamps are crafted from natural and eco-friendly materials, such as cane, burned clay (terracotta), and wood, promoting sustainable living.

Question 2

Why are handcrafted lamps trending in modern home decor?

Accepted Answer

Because they bring uniqueness, artistry, and a touch of nature that mass-made lights can’t.

Question 3

How do I choose the right lamp for my home?

Accepted Answer

Consider the size of your space, the mood you want to create, and the lamp’s material. Our collection offers something for every style.

Question 4

Do you offer free shipping?

Accepted Answer

Absolutely! We believe great lighting should come with great service, so we offer free shipping to make your experience even more convenient.

Question 5

How can I track my order?

Accepted Answer

Once your order is shipped, you will receive an email with tracking information. This email includes a link that allows you to monitor your package's journey. If you encounter any issues, please contact us at contact@litlampsdigital.com for assistance.

Question 6

What is your return and refund policy?

Accepted Answer

We offer a 15-day money-back guarantee. Items must be unused, in their original condition, and with their original packaging. For detailed instructions, visit our Return and Refund Policy page.

Question 7

How long will it take for my order to arrive?

Accepted Answer

The standard shipping time for your order after checkout is typically 7-10 business days. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery. Please note that processing time for orders is 1-2 business days.

Question 8

Can I cancel or modify my order?

Accepted Answer

If you need to cancel or modify your order, please get in touch with us as soon as possible at contact@litlampsdigital.com. We strive to process orders quickly, so timely communication is essential to accommodate your request before the order is shipped.

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