Returns and Refund

At Lit Lamps Digital, we are dedicated to bringing you premium, handcrafted pieces made with care. Because each item is unique and delicate, our return and refund policy is designed to make your shopping experience smooth, fair, and worry-free.

Hassle-Free Refund Guarantee:

We want you to feel completely confident when shopping with us. If for any reason you are not satisfied with your product, whether it’s a difference in size, shape, color, or natural texture. We will make it right with a full refund.

Handcrafted pieces are meant to be unique, but your happiness matters most. If your product isn’t what you expected, simply reach out, and we’ll process your refund quickly and smoothly.

Damaged or Defective Items:

We take great care in packaging your handcrafted items, but if something arrives damaged, we’re here to help.

Please let us know within 7–10 days of delivery so we can assist you quickly.

Email us at contact@litlampsdigital.com with your order number.

Kindly include clear photos or a short video of the damage and the packaging.

Keep the original packaging until we’ve resolved the matter.

Once we review the details, we’ll arrange a replacement or a full refund, whichever makes the most sense for you. Our goal is to ensure you’re happy with your purchase and confident in shopping with us again.

For any concerns or to report a damaged item, please contact us at: contact@litlampsdigital.com

Thank you for your understanding and for supporting handcrafted products.